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Terms and Conditions
Last updated: July 2, 2026
beiragel.pt is operated by:
Beiragel – Produtos Alimentícios Congelados, S.A.
Trade name: Beiragel
State Registration: 501606653
Commercial registration: registered at the Commercial Registry Office of Viseu
Address: Reta Oliveira de Barreiros EN 231, 3500-892 Viseu
Email: comercial@beiragel.pt | contabilidade@beiragel.pt
Telephone: (+351) 232 461 331 (call cost to national landline)
Purpose
These Terms and Conditions govern access, browsing and use of the beiragel.pt website.
The website is institutional and informative in nature, intended for the presentation of the company, its services, its portfolio, its contacts and the receipt of contact requests, quote requests and applications.
Absence of an online store
The website does not constitute an online store and does not provide a purchase system, shopping cart, payment system, or automatic service contracting.
Sending orders through the website does not, in itself, constitute contractual acceptance, award, binding order, or automatic execution of a contract.
Any provision of services by Beiragel will always depend on prior analysis, contact between the parties and, where applicable, a proposal, quote, or specific contractual document.
Use of the website
The user agrees to use the website lawfully, responsibly, and in accordance with applicable law.
It is prohibited to:
- use the website for illegal, abusive, offensive, or fraudulent purposes;
- attempt to access restricted areas, servers, or Beiragel systems without authorization;
- introduce viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;
- use the forms to send false, abusive, misleading, or spam messages.
Information Provided
Beiragel strives to ensure that the information provided on the website is correct, current, and useful. However, it does not guarantee that all content is permanently complete, accurate, up-to-date, or error-free.
The information on the website is purely informative and for general commercial purposes, and does not replace direct confirmation with Beiragel whenever a specific proposal, quote, specific service conditions, or operational availability are involved.
Contact, Quote, and Recruitment Requests
The forms available on the website are intended solely to facilitate contact with Beiragel.
Submitting a form does not guarantee an immediate response, acceptance of a proposal, admission of an application, or contracting of any service.
Beiragel reserves the right not to proceed with requests that are manifestly abusive, incomplete, false, or inconsistent with its activity.
Intellectual Property
All website content, including texts, images, photographs, graphic elements, logos, trademarks, design, structure, and other content, unless otherwise indicated, belong to Beiragel or are used with legitimate authorization.
Reproduction, distribution, modification, public communication or any other form of use of the website’s content is prohibited without prior written authorization from Beiragel, except in cases legally permitted.
Links to third-party websites
The website may contain links to third-party websites, namely social networks or external platforms. Beiragel does not control or assume responsibility for the content, policies, practices or operation of these sites.
Data protection and cookies
Use of the website may involve the processing of personal data, in accordance with the Privacy and Cookies Policy available on the website.
Complaints and consumer dispute resolution
In case of a complaint, the user can contact Beiragel via email at comercial@beiragel.pt | contabilidade@beiragel.pt or use the electronic Complaints Book, available on the website.
In case of litigation, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Under Law No. 144/2015, of September 8, in case of dispute, the consumer may resort to a Consumer Conflict Arbitration Center. In Portugal, the following entities are available:
- CNIACC – National Consumer Information and Arbitration Center — www.cniacc.pt
- CACCL – Lisbon Consumer Conflict Arbitration Center — www.centroarbitragemlisboa.pt
- CICAP – Porto Consumer Information and Arbitration Center — www.cicap.pt
- CIAB – Consumer Information, Mediation and Arbitration Center (Braga) — www.ciab.pt
- CIMAAL – Algarve Consumer Information, Mediation and Arbitration Center — www.cimaal.pt
- CARC – Coimbra Region Consumer Conflict Arbitration Center — www.centrodearbitragemdecoimbra.com
The complete list of recognized ADR entities in Portugal is available at www.consumidor.gov.pt.
For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en
Changes
Beiragel reserves the right to change, update or remove, at any time and without prior notice, content from the website, as well as these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by Portuguese law.
In case of dispute, Portuguese law will apply, without prejudice to any applicable mandatory consumer protection rules.